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BRITCOMS: The Salt Lake City Model
Prepared by Julius Cain
In July 2000, I traveled to KUED in Salt Lake City, UT to meet
with staff about their use of Britcoms as part of their overall
programming and development strategies. What was originally
intended to be a three month tracking of Britcom performance eventually
became a year long look-in on the SLC Model, and I offer this study
to all of KUED’s sister stations’ programmers and development professionals
for their consideration. Lisa Schibley of Innovative Data Services
has assisted me greatly in the preparation of this report. All
ratings information provided in the report are courtesy of Nielsen
Media Research and Innovative Data Services. Carriage information
was gleaned from PubTV Online.
Special thanks go to all the extremely talented and very helpful
professionals at KUED who graciously gave of their time to help
me understand how the SLC Model came into being and how it presently
works. So kudos go to:
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Larry Smith, General Manager
Paige Merriweather, Director of Development
Elizabeth Searles, Pledge Producer
Anne Ibach, Membership Manager
Melanie Keller, Corporate Development Manager
Heidi Hofmann, Public Relations Assistant
Mary Dickson, Director of Creative Services
Scott Chaffin, Director of Broadcasting
Brian Craven, Associate Program Manager |
As much as possible, I am going to segment what follows into programming
and development issues. However, as was made very clear to me
by everyone at KUED, all related departments must buy in on this
concept fully if it is to work to peak efficiency. And it was
very clear to me during my visit that all members of the above named
choir were singing from the same page of the songbook. That said,
let’s begin on the programming side of the ledger. (At this point
you will want to open and print out this spreadsheet
that does a one-year track on the KUED late night schedule.)
For those of you who look in on overnights from Salt Lake City
on anything like a regular basis, you will not be surprised at the
findings in this report. Viewers there love Britcoms and respond
to them enthusiastically. But as Scott and Brian would be sure
to caution, their productivity with Britcoms was not achieved overnight
and required patience during a long growth period. As Scott says,
“Britcoms are an acquired taste and viewing habits change slowly.”
The first sustained Monday through Friday night Britcom presence
was with Are You Being Served? It ran for years in the 10pm slot
against local news, and then around 1990, Scott slowly expanded
the M-F half-hour strip to a M-F strip/stack of three shows.
The series that get incorporated into the M-F lineup are long running
and tend to be middle of the road.
Saturday night is a different, younger skewing stack with Red Green
(OK, it’s not a Britcom, but it’s funny), followed by Red Dwarf.
It also varies from the other nights of the week in that the stack
is only two deep here. (I include Doctor Who numbers for anecdotal
purposes only.) This is a fine example of intuitive thinking as
applied to acquisitions and scheduling. There are simply not
a lot of titles in the public television arsenals that can effectively
deliver young males. The "Two Reds" happen to be among
the very best examples of these. Those of you who might be looking
to dissect the SLC Model and import only portions of the model into
your own schedules would do well to consider KUED's Saturday nights
closely.
Sunday nights are filled with Britcoms that again are more or less
middle of the road but which exist in smaller number than their
M-F relatives. This is a logical scheduling stratagem, as a weeknight
strip will burn out a 13-parter in less than three weeks. And
one of the goals of the strip/stack is to build viewer loyalty through
consistent scheduling. As you will see later in this paper, the
Sunday night numbers are slightly below those of the other six nights
of this week. A reasonable posit is that these entries tend to
come into and out of the schedule more frequently, and this programming
turnover might lead to slight less viewer loyalty.
In this first table you will see the actual programs by number
of transmissions that comprised the three elements of the strip/stack
from January 2000 through June 2001: the M-F line-up, the Saturday
night shows and the Sunday night shows. Further below is a "report
within the report" on the effective use that KUED has continued
to make of Last of the Summer Wine as part of its overall scheduling
strategy.
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Monday-Friday
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Count
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Saturday
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Count
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Sunday
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Count
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Last of Summer Wine
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233
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Doctor Who
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74
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May to December
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51
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As Time Goes By
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164
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Red Dwarf
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73
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Yes, Minister
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43
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Allo, Allo
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147
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Red Green Show
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69
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Vicar of Dibley
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28
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Keeping Up Appearances
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114
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New Red Green Show
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3
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Games, The
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23
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Fine Romance, A
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99
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Goodnight Sweetheart
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17
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Are You Being Served?
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62
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To the Manor Born
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17
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Fresh Fields
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50
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Don’t Wait Up
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16
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French Fields
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34
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AYBS? Again!
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34
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Brittas Empire
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27
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Dad
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24
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This next table, derived from the Excel spreadsheet above, shows
the breakdown of ratings split first into weekday and then into
Saturday and Sunday numbers.
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Prime Time Rating
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Britcom Rating
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Overall
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Lead In
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10:00
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10:30
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11:00
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Weekday
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1.8
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1.74
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2.42
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2.63
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1.57
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Saturday
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2.05
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2.35
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3.46
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3
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NA
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Sunday
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2.01
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2.03
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1.95
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1.68
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1.72
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A final table summarizes ratings for individual shows averaged
from the period covered in the Excel spreadsheet above. The tables
are split into Weekday, Saturday and Sunday shows.
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Start
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Weekday
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Count
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Rating
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10:00
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As Time Goes By
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6
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2.92
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Are You Being Served?
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3
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2.67
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Last of Summer Wine
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211
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2.41
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10:30
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Keeping Up Appearances
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19
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3.11
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As Time Goes By
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114
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2.78
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Fine Romance, A
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90
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2.29
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11:00
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French Fields
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12
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1.83
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Allo, Allo
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161
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1.56
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Dad
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21
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1.53
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Start
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Saturday
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Count
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Rating
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10:00
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Red Green Show
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45
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3.45
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10:30
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Red Dwarf
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46
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3.01
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11:00
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Doctor Who
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47
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1.65
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Start
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Sunday
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Count
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Rating
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10:00
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Vicar of Dibley
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31
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2.1
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Games, The
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5
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1.02
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10:30
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Yes Minister
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36
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1.62
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11:00
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May to December
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44
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1.81
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So, what do Britcoms as played out in the SLC Model mean for KUED?
The answers from staff included:
* Consistency of scheduling - leading to strong
pledge and underwriting support
* A branding element for the station - a particularly strong
and potent identifier in their market overlap situation
* KUED strongly identified as sole source provider of Britcoms
Except in those cases where prime time overrun from the NPS intrudes
on the schedule, viewers are assured that during late night hours
some kind of Britcom, whether it is one of the tried and true or
a new schedule entry, is going to be there. This mix of the old
and new that is difficult to achieve in less telecasts per week
explains KUED viewer logs recovering a nearly equal number of comments
like “I watch that show all the time” and “I just saw this program
for the first time.” And do they watch. Scott tells me that
it is not unusual in any given sweeps period to have 15 or more
of his top 25 programs derive from the Britcom genre. Sometimes
the Britcoms run the table and occupy all 25 top slots. And this
even when one of the Indies in the market has slipped Friends and
Frazier into the 10pm and 10:30pm slots, a move that Scott estimates
to have had about a 10% negative effect on his Britcoms those nights.
If you opened the spreadsheet when prompted above you will see
that my tracking took place over the period from July 2000 through
July 2001. The central findings from the twelve-month study:
* Total Gross Ratings Points (GRPs) delivered by KUED primetime
were 4078. Total GRPs from KUED late night ninety-minute blocks
were 2430 (adjusted as reflected at the bottom of the spreadsheet
for preemptions). This means that late night delivered 60% of
the GRPs of prime time in just half the viewing hours.
* The first half hour of late night out performed the prime time
lead in on 213 of the 308 nights where the slot was not preempted.
The average quarter hour of prime time was a 1.86 while the prime
lead out number was a 1.87. The first half hour of late night
averaged a 2.52 against that 1.87 lead in, an increase of 35% on
average.
* Adjusting for just BBC distributed programs in the first half
hour of late night; those titles averaged a 2.37 versus a 1.81 for
lead in, an increase of 31% on average.
* The whole week (seven day) picture for prime time and late
night ratings would distill as follows:
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- Prime time average overall - 1.86
- Prime time late fringe lead-in average - 1.87
- 10PM Britcom rating - 2.53
- 10:30PM Britcom rating - 2.55
- 11:00PM Britcom rating - 1.6
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This means that the 10PM slots increased over their lead-ins from
prime by an average of 36%. This also means that the 10:30PM
slots increased over the last half hour of prime by an average of
37%
There is at least one story within the story here, and that regards
Last of the Summer Wine (LOTSW). It is an interesting sub-study
if for no other reason that it illustrates two truisms from the
SLC Model. First, it takes a while for a program to find its sea
legs. One has to recall that there are a lot of LOTSW episodes.
Lots and lot of them to be technical: over a hundred available
to syndication. One of the most difficult traits to develop as
a programmer is that of patience, particularly for those of you
who program in metered markets. If the results "aren't there"
in a month or so, the itchy trigger finger suggests giving a program
the old heave-ho and trying something else in its place. For their
patience with LOTSW, Scott and Brian were rewarded by with solid
performer over nearly the entire year. As this is a more gently
paced Britcom than the other entries, it took it a while to settle
in with its core viewers. But once those viewers found LOTSW,
they certainly did not let it go.
Second, overruns from primetime (and there were lots of them where
that 10pm slot was concerned) tend to bring down weekly series averages.
In the first eight weeks of the fifty weeks during which LOTSW occupied
the 10pm slot, the series averaged a 1.9, a very healthy number
against local news and Friends. But in the final eight weeks
of the fifty weeks, LOTSW averaged a 2.6, a 37% increase over the
first two months it was in the schedule. Similarly, during those
30 weeks when LOTSW was preempted one or more times during the week,
it averaged a 2.2. In the 20 weeks when the show was uninterrupted
during the week, it averaged a 2.5, a 14% higher number than during
the preempted weeks.
As mentioned further above, there is another happy
programming story within the SLC Model in the form of their Saturday
night stratagem. The intuitive pairing of the "Two Reds”
created a synergy that was measurable in terms of viewing. Red
Green during the study averaged a 3.46 rating; Red Dwarf during
that same period averaged a 3.01 rating, some of the highest viewing
figures the series has attained anywhere in the system. Only Keeping
Up Appearances, among the pure Britcom entries, averaged higher
ratings than Red Dwarf.
Having looked briefly at the programming portion of the picture,
it’s time to turn attentions to the development side of the story.
Happy results simply abound here.
At the time of our meeting in July, 2000, every single underwriting
spot around the late night programs was sold out on a Rotation of
Schedule (ROS) basis weeknights. Saturday night and Sunday night
programs are sold directly, and those were nearly sellouts as well.
The six underwriters who were then in the ROS were:
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* Banquet Butter and Cheese -
the owner is a big fan and has been
an underwriter for over seven years.
* Lamb’s Restaurant - again a seven-year underwriter that
finds the Britcom demos to be
their target audience.
* Forsey’s Furniture Gallery - fine furniture store that
loves the Britcom demos
* Salt Lake City: The Magazine of the Mountain West
* The Stewart Education Foundation
* The Utah Symphony
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The ROS is sold on a 52-week contract
at $12,000 per sponsor per year. Those of you who are good at
running numbers in your heads understand this quickly totes up $72,000.
There are three sponsors per spot in weeknight spots, four per in
weekend spots. Although this is an ROS (run of schedule) flight,
sponsors do have some say about which slots they spots will occupy,
so development liaises closely with Scott and Brian as programs
rotate into and out of the schedule. The staff is convinced that
they will have no difficulty replacing any of the above sponsors
should any of them choose not to extend their contracts. This
fact is reflected historically in that these slots have been sold
at a 95% level over the past twelve years.
It takes about $100k per year to “fuel” the Britcom engine in SLC.
We just above noted that underwriting of the weeknight slots generates
$72k. However, staff estimates that the Britcoms generate nearly
$200k per year for KUED. Where are those other individual income
components beyond the M-F ROS?
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* Underwriting of the Saturday and Sunday night programs
* Direct pledge results
* Over the transom contributions mentioning Britcoms
* Major donors who identify Britcoms as the primary reason
for their gifts (including one
donor who kicks in $50k per year)
* Direct mail responses they believe traceable to the Britcoms
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What other development related points might be made about the SLC
Model?
* While present FCC and station guidelines preclude selling true
advertising spots, KUED has received a number of advertising agency
calls that say that the Britcom numbers and demos could make spot
sales easy on a CPM (cost per thousand) basis.
* While pledge has reached a plateau and while pledge income is
largely premium driven, the Britcoms are left intact during all
pledge periods for the sake of consistency and because they represent
KUED’s most-watched programs. It is our hope within the next
year that we can work closely with stations and fulfillment houses
to provide new pledge incentives that can drive up the dollars raised
around Britcoms.
* Staff feels that the underwriters get excellent exposure as surfing
takes place across their credits from prime time lead outs and channel
switches. Beyond the exposure that the underwriters receive on
air, they also receive mentions in every edition of the KUED program
guide and are occasionally singled out for a half page story in
that guide. The loyalty of the underwriters certainly suggests
that KUED is giving its clients what they need.
* In two intangible areas, KUED further signals its Britcom commitments
to viewers in the SLC market. It operates a British Comedy Club
and it also does a bi-annual viewer survey that consistently reflects
Britcoms as a primary respondent viewing preference.
Many of you have developed very successful Britcom strategies on
a local market basis, often utilizing either Saturday night primetime
or Sunday late fringe for your stacks. And there is also the
very interesting model from West Virginia of long standing where
Saturday mornings are home to the Britcoms. I offer you a look
at the SLC Model both because of its huge success in the Salt Lake
City market and because of the concerns many of you have expressed
over the years about whether PBS might seek at some point in the
future to grab hold of portions of Saturday night primetime for
extensions of the NPS. There is no question that viewers across
the country treasure their Britcoms on public television. Perhaps
this is a model that some of you might want to consider as an alternative
or addition to your current scheduling of the Britcoms. In any
case, either Lisa Hofer or I stand ready to help you explore possibilities
for this or any other Britcom models you might want to contemplate.
Don't hesitate to give us a call if we can be of assistance or answer
any questions you might have regarding this study.
Julius Cain 504-866-5735
Fay Yu 212-705-9444
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